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Client Status Changes

You must notify the office of any changes to your client's health or any changes in their home environment that may affect their health and welfare so that we can work with them, their doctor, and with you on any changes in their care needs. 

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You must report any changes in your schedule ex: client sends you home early or asks you to work at a different time.

When the office is closed call to speak to the On-Call staff by calling the main number at 440-323-7004.

EVV Log in & Log Out

Using the EVV system to log in and log out for every shift is a federal requirement. Not using the EVV can result in your time not being accepted and the claim not being paid. If you forget, have an issue with or need any help with the EVV call the office. 

Due to updates in the system the EVV has been having many issues. Please continue to make every attempt to log in and out. Notify the office if you have any issues.

Payroll Change

We will be going to ADP for payroll processing at the end of Feb. or beginning of March 2025. Details regarding on line personal account log in will be coming soon.

Insurance

As part of our employee benefits we offer enrollment with Colonial Life Insurance for policies that include accident insurance, cancer insurance, life insurance, and short & long term disability plans. A representative will be contacting all staff this month to let you know what is available. Enrollment is optional.

Update Information

Please keep your employee records up to date. Notify the office of changes in your phone number, address, and emergency contact information. 2025 W-4s need to be updated by all staff and are available in the office.

440-323-7004 phone   440-322-4051 fax

Monday -  Thursday     8:00 am - 4:30 pm
Friday - Sunday               Office is Closed

On-call available when office is closed. Call 440-323-7004

​Staff- Please read "Staff News" for important information.

© 2013 EJQ Home Health Care.

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